Apollo finds the person to write to at a company that visits your site, for Company follow-up. You connect your own Apollo account once, with Connect with Apollo, and Personyze looks up the people at the company’s web address who hold the job titles set in the Follow up identified company action, and reveals their work email.
What it is used for
- Personyze sends Apollo the company’s web address and your titles — nothing about your visitor — and searches the people there at the ranks that decide: owners, founders, C-level, partners, VPs, heads and directors.
- It reveals them one at a time and stops at the first with an address Apollo verified at the company’s own domain — at most five a company. A personal email is never asked for.
- Only an address Apollo calls verified is emailed. Anyone else goes to your rep in an alert.
Connect Apollo
- In Personyze, go to Integrations, open the Apollo box and click Connect with Apollo.
- Sign in to Apollo if it asks. Apollo lists what Personyze may do — search for people and enrich their data (reveal work emails), and read your basic user profile, so the box can say who connected; Apollo also lists searching contacts, which Personyze does not use — and you click Authorize.
- You come back to Integrations, and the Apollo box reads Connected as your Apollo email. Company follow-up starts finding people with it.
Before connecting, Personyze checks with a free search that your Apollo plan lets it search people. If it does not, the page says “Apollo did not let Personyze search people with this connection – your Apollo plan may not include API search.” and nothing is connected.
Who can connect it
- In Personyze: the account’s owner or a full user. A read-only (reporting) user cannot.
- In Apollo: a user Apollo lets authorize apps — an admin (on plans without custom permission profiles, Admin or Billing and Seat Manager), or, on plans with custom profiles, anyone given Can authorize third-party apps/integrations via OAuth.
Anyone else comes back with “Your Apollo user may not authorize apps. Ask an Apollo admin to connect it, or to give you the permission ‘Can authorize third-party apps/integrations via OAuth’.”
Your connection
- It renews itself. There is nothing to reconnect from time to time.
- Disconnect (the bin icon beside Connected as) removes the connection from Personyze, after you confirm; Company follow-up stops finding people until Apollo is connected again. To remove Personyze from Apollo as well, do it in Apollo’s own settings.
- Connected with an API key before? That connection keeps working, and the box reads Connected with an API key. Click Connect with Apollo instead to switch.
When Apollo ends it
If Apollo ends the connection — Personyze was removed in Apollo, or the person who connected it may no longer authorize apps — Personyze switches it off at once and does not keep trying. The Apollo box reads “Apollo ended the connection – it was removed in Apollo, or the person who connected it may no longer authorize apps. Connect with Apollo again.” On Identified companies the company reads Apollo connection refused, with Check your Apollo connection beside it. Until Apollo is connected again, companies are looked up with the other contact finders you connected, and wait if there are none.
Credits
- The search is free; each person revealed uses one Apollo credit, and Personyze stops at the first verified address.
- Apollo’s answer about a company is kept for 30 days, even an empty one, so the same company is never paid for twice in that time.
- Out of credits, the connection is switched off rather than retried, and the company reads Apollo out of credits. The Apollo box reads “Switched off: Apollo is out of credits – top up there, then connect again.”
- Too many requests, or no answer: the company waits an hour (contact provider busy). A request Apollo will never take counts as nobody found there, and the next contact finder is asked.
Apollo and the other contact finders
Apollo is asked first. When it has nobody at a company, or cannot answer, the other contact finders you connected are asked in turn, each only when the ones before it have nobody: ZoomInfo (once you turn on its people search), Lusha, Snov.io, then Hunter. Without Apollo connected, the first of them you connected is asked first.
Related
- Company follow-up — the feature Apollo serves
- ZoomInfo, Lusha, Snov.io and Hunter — asked after Apollo, in that order
- Integrations — every other connection
- App Marketplace — where Apollo’s card is
- Albacross — identify the companies that visit