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Account & Billing

Account & Billing — Your Plan, Your Team, Your Balance

The account itself rather than what it does: who can log in, what you are paying for, how the site is configured, and how to reach support.

1 min read Updated 10 hours ago

The account itself, rather than what it does: who can log in, what you are paying for, and how to reach a
person when something is wrong.

Who can get in

  • Team members — Add colleagues, choose what each of them may do, and keep staging separate from production.
  • Single sign-on (SSO) — Sign your team in through your own identity provider instead of a Personyze password.

What you are paying for

  • Your plan — Change plan, and switch on the add-on modules — the AI assistant, hosted landing pages.
  • Billing — Balance, AI credits, saved cards, auto-recharge, and redeeming a coupon or partner code.

How the site behaves

  • Site profile settings — Which capabilities are active for one tracked site, the analytics options, the advanced controls — and your SFTP credentials.

When you need a person

  • Help & Support — Open a ticket, ask for a consultation or an account-manager call, and follow the reply in the panel.
Installing Personyze and getting the first campaign out are a different job — that is
Start Here. This section is what you come back to afterwards.
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