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Audiences & Targeting

Audiences & Targeting — Deciding Who Sees What

Targeting rules, page groups, CRM lists and custom profile fields — everything that decides which visitor a campaign is for.

1 min read Updated 14 hours ago

A campaign is content plus an audience. This section is the audience half: the rules language, the shortcuts that
keep rules readable, and what to do when two campaigns both think they should win.

Watch the 1:55 walkthrough: describing an audience in plain words, letting the assistant turn it into rules, and seeing who is left.


Audiences built here are also what chat offers are keyed to, and what a
dashboard can be scoped by.
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