Campaigns
Building, testing and launching a campaign, and every channel it can run on — web, email, push, mobile apps and landing pages.
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SMS — Text a Visitor When a Campaign Matches
Send a text when a campaign matches — through your own Twilio, Vonage, Plivo, Telnyx, Bird or Sinch number. What a segment costs, why one emoji doubles it, and how…
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Scenario Programs — Several Campaigns, Already Wired Together
Pick an outcome — recover a cart, win somebody back, follow an email up on the site — and Personyze creates the campaigns it takes, already wired to each other,…
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Tags — Labelling Campaigns, Actions, Goals and Knowledge
Free labels you put on campaigns, actions, placeholders, goals and chat knowledge sources — to filter the panel, scope a dashboard, and narrow what the AI assistant answers from.
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Campaigns — How One Is Built, Tested and Launched
The wizard end to end, the channels a campaign can run on, and what to check before and after it goes live.
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Landing Pages — Host a Page at Its Own URL
A standalone page Personyze hosts at its own address — designed in the Canvas Builder, tracked and personalized like any campaign.
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Automation — Rules That Watch Your Campaigns and Act
Rules that watch your campaigns and your site and act on what they see — pause a collapsing campaign, publish a promo, email you when a test crosses a threshold.
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Troubleshooting: Recommendations Aren’t Appearing
An empty recommendation widget needs three things checked: the feed, the tracking behind it, and somewhere to render.
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Troubleshooting: An Integration Stopped Syncing
Data has stopped flowing to or from a connected tool — the authorization, the field mapping, the rate limit, and how to tell which it is.
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Troubleshooting: A Campaign Isn’t Showing
A live campaign nobody can see is almost always one of four things: the tracker, the targeting, the trigger, or a collision. Work down the list.
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Troubleshooting: The Tracker Isn’t Firing
How to tell the tracker is not firing — and why nothing else in Personyze works until it is.