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Widgets & Add-ons

Set Social Proof Widget

Show that other shoppers bought or viewed an item — the social proof widget's designs, the buyer names it can use, and how it rotates them.

3 min read Updated 3 weeks ago

The Social Proof Widget shows visitors what everyone else is doing — “27 people viewed this today” — turning real-time activity into a nudge. It reads live interaction data, so the numbers are true, and it hides itself whenever the truth wouldn’t help.

Watch the 1:51 walkthrough: the four social-proof designs, what they say about the product this visitor last looked at, and a countdown beside them.

Adding it

Content step → Add action → Social Proof Widget, pick a template, and walk its three steps.

Step 1 — what the badge counts

Social proof algorithm step
Step 1: the algorithm, output, skip and catalog-restriction toggles, and free-form filter rules. Click to enlarge.
  • Algorithm — which activity to surface (views, purchases, recent activity), switchable via Change algorithm.
  • Output — how many items, fallback algorithms for thin data, and Rotate users’ activity, which names a different one of the last few buyers each time instead of always the latest (see Prerequisite).
  • Skip items the visitor already… — is viewing now, viewed before, has in cart, wishlisted, purchased.
  • Restrict the catalog — match the visitor’s gender/age, only (non-)discounted, prefer recently-viewed or interest categories, or selected categories only; plus Group similar items by an attribute.
  • Custom filter rules — any product field, geo, AND/OR/NOT groups, compared against constants or visitor-profile fields.

Step 2 — the badge itself

Social proof look and feel
Step 2: the honesty threshold, the %N wording, and the theme. Click to enlarge.
  • Views threshold — absolute (at least N views) or rank against the rest of the catalogue, which adapts as traffic changes and never needs retuning.
  • Minimum views — the badge stays hidden until the number is worth showing. A low threshold advertises that a product is quiet — the setting exists so it never does.
  • Wording — your text with %N where the number goes; basic HTML like <b> for emphasis. Per-language wording via the setting’s ⚡ Variations.
  • Theme — the badge’s skin; Edit action with AI restyles it from a prompt.

Step 3 — placement, trigger & frequency

The standard delivery machinery: inline in a placeholder (product pages are the natural home) or floating, with triggers and plain-language frequency caps — see the popup guide for the full tour.

Prerequisite

The numbers come from product interaction tracking — wire views (and purchases if you count those) first, or the badge will rightly stay hidden.

Recent-buyer names. A design that names a recent buyer — “Sarah just bought this” — takes the first name from the User name for social proof widget row: Settings → Recommendation setup → Product Tracking → Additional tracking. Capture the buyer’s first name there from your checkout page, account profile or order confirmation; until it has names, there is no name to show. In the design the name is the column Last bought user: first_name (or Random bought user (last 3): first_name). The four gallery designs count views, purchases and stock and need no names.

Product Tracking, Additional tracking: the User name for social proof widget row capturing names
Settings → Recommendation setup → Product Tracking → Additional tracking: the User name for social proof widget row, here with 91 names in 7 days. Click to enlarge.
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